A. Senior Customer Service Executive

Job description

In case of doubts call on 6289612558 15000+ incentives per month **Roles and Responsibilities** - Handle customer queries, complaints, and grievances via phone calls in a professional manner. - Provide timely resolutions to customers' issues while maintaining high levels of satisfaction. - Identify opportunities for upselling and cross-selling products or services to existing clients. - Manage escalated cases effectively by coordinating with internal teams as needed. - Ensure effective retention strategies are implemented to minimize churn rates.