Account Executive

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a high-impact Enterprise Account Executive with deep expertise in Agentic AI, Conversational AI, and CCaaS (Contact Center as a Service) solutions. This role is responsible for driving revenue growth across large enterprise accounts by building strategic relationships, identifying transformational opportunities, and delivering cutting-edge AI-led CX solutions. You will play a critical role in expanding market share, owning end-to-end sales cycles, and positioning next-generation AI-powered customer experience platforms. How will you make an impact? • Own and consistently achieve/exceed annual sales quotas across enterprise accounts • Drive end-to-end enterprise sales cycles, including prospecting, solutioning, negotiation, and closure • Identify and build large, strategic deals focused on Agentic AI, CCaaS, and digital CX transformation • Develop and execute account strategies for complex, multi-stakeholder global accounts • Build and maintain strong C-level and senior executive relationships • Position AI-led automation, virtual agents, and customer experience transformation solutions aligned to client business outcomes • Collaborate with internal teams (pre-sales, product, delivery, partners) to ensure solution fit and successful implementation • Expand existing accounts through upsell, cross-sell, and enterprise-wide agreements • Lead virtual global account teams to drive coordinated execution • Stay ahead of market trends in Agentic AI, GenAI, automation, and CX technologies Have you got what it takes? • 12+ years of enterprise software sales experience (mandatory), with a strong track record of quota achievement • Proven experience selling Agentic AI / Generative AI / Conversational AI / CCaaS solutions into large enterprises • Strong hunter mindset with ability to open new logos and grow strategic accounts • Experience managing large, complex, multi-million-dollar deals • Deep understanding of CX transformation, automation, and SaaS platforms • Exceptional stakeholder management skills, especially at CXO / VP level • Strong commercial acumen and negotiation skills <li style="font-family: arial,