ACCOUNTS RECEIVABLE

Job description

Job Description - Accounts Receivable 1. Collections Management • Monitor and manage aging reports to identify overdue accounts. • Initiate collection calls, emails, and follow ups to ensure timely payment. • Maintain detailed records of customer interactions and commitments. • Escalate delinquent accounts as per company policy. 2. Customer Account Management • Review customer credit limits and payment history. • Work with customers to resolve disputes, short payments, or deductions. • Provide account statements, invoices, and required documentation upon request. • Build strong customer relationships to support timely payments. 3. Billing & Reconciliation • Validate billing accuracy and ensure invoices are correct and complete. • Reconcile customer accounts, investigate discrepancies, and process adjustments. • Collaborate with billing and sales teams to resolve pricing or tax issues. 4. Reporting & Documentation • Prepare weekly/monthly AR aging reports for management. • Track collection performance metrics (DSO, overdue %, recovery rate). • Document all collection efforts and maintain internal audit ready records. 5. Cross Functional Collaboration • Work closely with Sales, Customer Service, and Finance on account issues. • Support month end closing activities for AR. • Assist in improving AR processes and collection strategies.