Accounts Receivables - Billing & Cash Applications

Job description

**Role and Skill:** Accounts Receivables - Billing & Cash Applications **Experience:** 4 years to 6 years **Job Location:** Pune **Shift:** 24x7 **Job Qualification:-** B.com, M.com, MBA or equivalent **Responsibilities :-** - Responsible for posting payments from various lockboxes to the customer accounts in a timely manner - research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts - Coordinate payments made by a lockbox ACH/Wire and other adjustments to customer account for credits/debits and account write-offs - Work with both internal/external stakeholders to resolve for unidentified cash - Reconcile Cash - Balance Accounting system funds against bank deposits and daily/monthly reconciliations - Communicate effectively with customers and internal teams regarding required remittance or cash application information - Identify areas of improvement to streamline and automate the process - Update process documentation that includes Standard Operating procedures / FMEAs / SIPOCs and other Quality manuals as and when required. - Supervises, coordinates, and directs the work activities of assigned employees. - Generate agency and direct-bill invoices for new policies, endorsements, renewals, and cancellations - Coordinate with servicing and producers for missing or incorrect billing data. - Investigate and resolve billing discrepancies with clients or carriers - Maintain accurate documentation and compliance with regulatory and internal standards. **Skills & Experience :-** - Graduate with a minimum of 15 years of billing/account Receivables in the insurance or financial services industry. - Experience in Accounts (Cash Applications preferred) - Familiarity with agency management systems (Applied Epic, AMS360, etc.) is preferred. - Basic knowledge of insurance terms and billing cycles. - Strong analytical, problem-solving, and communication skills. - High attention to detail and time management - Working knowledge of various insurance agency management systems (AMS) such as Benefit Point Applied EPIC is preferred - Prior experience in the insurance brokerage industry or P&C insurance - Provide excellent Customer Service to internal and external customers - Excellent verbal (oral) and written communication - Proficient with MS Office - Microsoft Excel and Microsoft Outlook (Other system experience is a plus) - Strong analytical and organizational skills with attention to detail - Ability to execute transactions as per prescribed guidelines and timelines in order to meet the SLA and quality standards. - Willing SLA and quality standards.