Admin FTC

Job description

**Job Title: Administration Officer** **Job Purpose:** To ensure seamless administrative and logistical operations by delivering efficient, timely, and customer-focused support services while maintaining compliance, safety, and continuous improvement across all administrative functions. **Key Responsibilities** - Administrative & Logistical Support - Manage and coordinate travel arrangements, cab services, accommodation, canteen services, security passes, and other administrative support functions. - Ensure timely and high-quality service delivery to internal customers and visitors. - Drive customer satisfaction through proactive service management and issue resolution. - Issue Resolution & Compliance - Liaise with cross-functional departments (including central services at Hazira) for timely resolution of administrative issues. - Ensure 100% closure of admin-related issues within defined timelines. - Maintain 100% compliance with WMS (Work Management System) checklist requirements. - Identify and implement cost-saving initiatives (minimum 10% savings target). - Audit & Governance - Proactively track and close Internal Corporate Audit observations. - Ensure: No repeat observations from previous audits & Zero high-risk audit observations - Maintain necessary documentation and ensure adherence to audit standards. - Facility Management & Resource Availability - Ensure proper housekeeping standards across administrative buildings, canteen, and VP’s office. - Maintain 100% availability of required resources and infrastructure for smooth day-to-day operations. - Monitor vendor performance and service quality. - Safety & Compliance - Promote and enforce safe working practices across all admin-related activities. - Ensure zero safety incidents in the department. ****Required Skills & Competencies**** - Strong coordination and stakeholder management - Excellent problem-solving and communication skills - Knowledge of facility management, logistics, and admin processes - Understanding of safety standards and compliance systems - Ability to work proactively and handle multiple priorities