AES - DE - Generative AI Prompt Engineers

Job description

- Design, build, and maintain AI agents and Copilot experiences using Microsoft Copilot Studio to automate and optimize business workflows - Develop conversational and task-driven agents to manage real-time operational issues including service requests, alerts, escalations, and workflow orchestration - Build a thorough understanding of client business processes to identify and define AI opportunities - Partner with IT, operations, and business stakeholders to identify high-impact automation opportunities - Gather pain points across business and technical stakeholders. Translate business and IT operational requirements into scalable Copilot solutions - Lead the definition of AI Copilot strategies, prioritize initiatives, and drive implementation - Prioritize AI use cases using a data-driven and impact-based approach - Design and build Gen AI solutions tailored to client requirements - Integrate copilots with enterprise data and workflows - Work closely with Zensar’s SGO team to align outcomes and delivery - Monitor, evaluate, and fine-tune AI models for performance and accuracy - Stay updated with emerging Gen AI and Copilot capabilities - Recommend upgrades, enhancements, and new AI solutions as needed - Additional Information:\\*\\* - Candidates should have the flexibility to support US Easter time zone as required.