Agentforce Consultant

Job description

Role – Agentforce Consultant Roles & Responsibilities:  Manage the administration, analysis, design, development, and ongoing maintenance of Agentforce  Take charge of the technical delivery of Agentforce AI solutions, ensuring seamless and successful implementations from a technical perspective.  Lead the integration of diverse technologies with Data Cloud & Agentforce, covering data modeling, architecture, and cross-product data mapping.  Design and build advanced customizations within Agentforce  Work on Agentforce, designing and developing AGENTs solutions leveraging the full Salesforce technology stack   Work closely with both internal and external teams to identify data gaps and propose effective implementation strategies.  Lead Agentic Proof of Concept (PoC) projects and enable integrations with other platforms like AWS Pinpoint, Oracle Cloud, and SFMC.  Perform data profiling on existing marketing datasets, establishing data governance frameworks and standardization protocols.  Oversee and manage technical project teams, both onshore and offshore.  Facilitate workshops and engage with clients to evaluate the trade-offs between configuration and coding approaches.  Stay up to date with Salesforce's latest innovations and incorporate new features to enhance business operations and customer engagement. Desired Profile :    4-10 years of overall experience, with minimum 3+ years in the Salesforce ecosystem (Salesforce Marketing Cloud, Salesforce Data Cloud (CDP), Agentforce, Experience Cloud)  Hands-on experience developing AI agents in Agentforce or other agentic / AI platforms  Strong expertise in Salesforce MarTech architecture, including: o  Data modeling & profile unification o  Segmentation & audience management o  Automation & orchestration across SFMC and Data Cloud  Hands-on experience configuring inbound and outbound data connectors for Data Cloud and SFMC  Strong development experience with: o  APEX, Lightning Web Components (LWC) o  Integration patterns (REST/SOAP APIs, MuleSoft or equivalent middleware) o  Salesforce security, identity, and access control best practices  Proven ability to design scalable, high-performance solutions across multiple Salesforce Clouds  Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist) Good to Have:  Prior experience in Pharma/Life Sciences sectors.  Familiarity with integration methodologies and techniques, including building custom APIs for integrations between CDP and source systems.  Strong knowledge of SQL and Python.  Exposure to cloud platforms such as Snowflake or AWS in marketing or data use cases \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_