Agentforce Developer

Job description

\\*\\*Salesforce Agentforce Developer\\*\\* \\*\\*Offshore\\*\\* **### Responsibilities:** - Design, develop, test, and deploy AI-powered solutions using Salesforce Agentforce and Einstein AI capabilities. - Configure and implement Agentforce agents, topics, actions, prompts, and conversation flows to automate business processes and enhance user experiences. - Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations to support Agentforce implementations. - Collaborate with business stakeholders to translate requirements and user stories into scalable Agentforce and Salesforce solutions. - Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs. - Integrate Agentforce with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and third-party applications. - Ensure security, governance, and compliance standards are followed while implementing AI-powered solutions. - Perform unit testing, system testing, deployment, and documentation for Agentforce implementations. - Monitor Agentforce performance, troubleshoot issues, and optimize AI responses and automation processes. - Update Project Managers on development progress, risks, dependencies, and roadblocks impacting project timelines. - Participate in Agile ceremonies, client discussions, solution design sessions, and status meetings. --- **### Qualifications:** **#### Required Skills / Qualifications:** - 3+ years of experience in Salesforce development and implementation projects. - Experience working on at least 2–3 end-to-end Salesforce projects in a developer role. - Salesforce Platform Developer I Certification. - Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, and Copilot capabilities. - Strong experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model. - Experience building custom actions, prompts, automation workflows, and AI-powered business processes within Salesforce. - Knowledge of Salesforce integrations using REST APIs, Platform Events, and external services. - Understanding of Data Cloud, CRM data models, and AI-driven customer engagement solutions. --- **### Preferred:** - Salesforce AI Specialist Certification and/or Agentforce Specialist Certification. - Salesforce Platform App Builder or Platform Developer II Certification. - Experience with Salesforce Data Cloud and Einstein GPT implementations. - Prior experience working in Agile/Scrum development environments. - Knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Omni-Channel solutions. - Experience with Prompt Engineering and Generative AI concepts. - Knowledge of Reports Dashboards, SOQL SOSL. - Experience with CI/CD, DevOps Center, Git, and Salesforce deployment tools. - Strong understanding of Profiles, Roles, Permission Sets, Sharing Rules, and Security Best Practices. - Experience with data migration and large-scale Salesforce implementations.