Job description

**Job Description: Key Responsibilities** - Own the end-to-end technical architecture of the agentic platform — including agent orchestration framework, HITL engine, exception routing, integration layer, intelligence services, canonical data model, and workflow state store — ensuring all components are cohesive, scalable, and multi-tenant by design. - Define the multi-agent design patterns used across the platform — agent boundaries, tool use contracts, inter-agent communication protocols, confidence thresholds, fallback routing, and human handoff triggers — and govern their consistent application across all workflow implementations. - Lead the design of the workflow state management architecture — covering execution context persistence, checkpointing, idempotent retries, long-running process patterns, and safe resume — ensuring finance workflows that span days or weeks behave correctly under failure conditions. - Define the platform's multi-tenancy architecture — tenant isolation, per-client configuration, shared service design, and data segregation — so that a single platform deployment can serve multiple clients safely and efficiently. - Establish the observability and governance architecture — structured logging, distributed tracing, model performance monitoring, SLA tracking, audit trail design, and compliance logging — ensuring the platform meets the control requirements of regulated finance environments. - Evaluate and select foundational technologies — LLM providers, agentic frameworks (LangGraph, AutoGen, CrewAI), orchestration engines (AWS Step Functions, Temporal), vector databases, and messaging infrastructure — with clear justification for each choice. - Lead technical design reviews and architecture governance — reviewing critical implementation decisions made by AI engineers, backend engineers, and integration engineers, and ensuring they align with the platform's intended design. - Work directly with client technical stakeholders during pre-sales, solutioning, and delivery — explaining architectural decisions, assessing client infrastructure constraints, and adapting the platform design to client-specific requirements without compromising reusability. - Define and enforce non-functional requirements across the platform — latency SLAs, throughput targets, availability requirements, disaster recovery posture, and security controls — and validate that the implementation meets them. - Build and maintain the technical roadmap for the platform — sequencing capability development, managing architectural debt, and ensuring the platform evolves coherently as new workflows and client requirements are added. - Mentor and technically grow the engineering team — establishing architecture decision record (ADR) practices, conducting design reviews, and developing engineering standards that the team follows consistently. **Responsibilities: Required Skills** - 10+ years of software architecture and engineering experience, with at least 3 years focused on AI/ML systems and at least 2 years hands-on with LLM-based or agentic applications in production. - Deep expertise in multi-agent system design — agent orchestration, tool use, inter-agent communication, stateful agent patterns, and human-in-the-loop architecture using frameworks such as LangGraph, AutoGen, CrewAI, or equivalent. - Proven experience architecting event-driven, distributed systems on AWS at scale — Step Functions, SQS, SNS, EventBridge, Lambda, ECS, API Gateway, DynamoDB, Aurora, and related services. - Solid understanding of multi-tenancy architecture patterns — tenant isolation strategies, shared service design, configuration-driven onboarding, and data segregation in SaaS platforms. - Experience designing for compliance and auditability in regulated environments — immutable audit trails, access control models, data retention, and SOX or equivalent control requirements. - Strong Python skills and familiarity with Node.js — sufficient to prototype architectural patterns, review implementation code critically, and validate that the team's code matches the intended design. - Experience with MLOps and AI governance — model versioning, drift detection, evaluation pipelines, prompt management, and production monitoring for LLM-based services. - Demonstrated ability to lead cross-functional engineering teams — setting technical direction, conducting architecture reviews, and managing architectural consistency across parallel workstreams. - Strong communication skills — able to explain complex architectural decisions to both engineering teams and non-technical client stakeholders, and to produce clear, concise architecture documentation. - Experience architecting platforms that serve multiple enterprise clients from a single codebase — where each client's variation is handled through configuration, not forked code. - Demonstrated ability to make and defend technology selection decisions with clear trade-off analysis — including build vs. buy, framework selection, and infrastructure design choices. - Hands-on experience delivering agentic or LLM-based systems in a finance, BPO, or shared services context — not just proof-of-concept projects but production deployments with real operational volume and compliance requirements. **Qualifications: Preferred Qualifications** - Deep familiarity with Finance and Accounting operations — P2P, O2C, and R2R processes, exception patterns, compliance controls, and the operational metrics (STP rate, first-pass match rate, exception aging) that define platform success. - Experience architecting RAG pipelines, vector search infrastructure, and document intelligence services for structured extraction from financial documents at scale. - Familiarity with financial compliance frameworks — SOX 404, IFRS, or GAAP — and the implications they have for audit trail design, data retention, and control validation in an agentic context. - Experience with architecture governance frameworks — Archi