AI Consulting Lead - Claude Platform

Job description

What success looks like in this role: The AI Consulting Lead owns the Consulting Service Track — the third track of the Three-Track Model — providing Customer's Authorized Users and AI governance team with Anthropic-certified consulting expertise on demand, sized as Small, Medium, or Large and drawn against a monthly allocation of hours. Key Responsibilities • Own and lead the Consulting Service Track, making Anthropic-certified consulting personnel available to Customer against the agreed monthly allocation of hours. • Track and manage consumption of Small (up to 1 hour), Medium (more than 1 and up to 8 hours), and Large (more than 8 hours) requests against the monthly allocation. • Deliver or oversee Small requests: office-hours prompt assistance, feature guidance, and single-question use-case input. • Lead Medium requests: focused working sessions, prompt-library tuning, contained solution or agent design tasks, and integration guidance. • Lead Large requests: multi-session solution and agent design, scoped proof-of-concept work, and roadmap and governance advisory. • Manage the consulting intake process, working with Customer to confirm the size (Small, Medium, or Large) and priority of each request. • Coordinate roadmap and governance advisory engagements with Customer's designated AI governance team, respecting Customer's sole prioritization authority over the Anthropic roadmap and rollout waves. • Make subject-matter experts available for working sessions and proof-of-concept work as reasonably required by Customer. • Manage scope boundaries of the Consulting Track: identify and escalate requests for consulting hours in excess of the monthly allocation, or for implementation of proof-of-concept work into production, for a separate Change Order. • Partner with the AI Architect(s) and Security Architect to ensure consulting recommendations (solution/agent design, integration guidance) align with platform architecture and guardrail/policy governance. • Represent Consulting-track activity, consumption, and value delivered in the biweekly AI Review Board and executive dashboard reporting. Required Qualifications • Claude Certified Architect – Foundations (CCA-F) — Anthropic's official proctored certification for designing and shipping enterprise-grade Claude applications (or committed to obtaining it within an agreed timeframe of joining). • Extensive experience in AI/GenAI advisory, solution architecture, or consulting delivery, including leading client-facing engagements. • Demonstrated experience scoping and delivering tiered advisory engagements, from short-form guidance through multi-session solution design and proof-of-concept delivery. • Strong hands-on expertise in prompt engineering, agent design, and GenAI solution/integration patterns. • Experience managing a consulting intake and hour-allocation model, including tracking consumption against a fixed monthly budget. • Excellent client-facing communication skills, including advising governance and executive stakeholders on platform roadmap and strategy. Preferred Qualifications • Extensive hands-on production experience with Claude Code, Claude Cowork, Claude Design, or Claude Agents. • Experience taking proof-of-concept AI solutions through to a production Change Order. • Background advising clients in real estate, professional services, or similarly regulated industries. • Experience partnering with security/governance architects on guardrail-aligned solution design. #LI-SS1 You will be successful in this role if you have: BA/BS degree OR equivalent combination of education and experience , Master’s degree preferred 10-15 years in AI/GenAI advisory, solution architecture, or consulting delivery, including client-facing engagement leadership Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.   If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting&#64;unisys.com. US job seekers can find more information about Unisys’ EEO commitment here<span style="font-size:14p