AI/ML Engineer

Job description

AI/ML EngineerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** At **HPE Networking**, the **Digital Experience & Automation (DEA)** team is reimagining how people experience support and services in a digital-first world - setting new standards for the future of networking. We enable customers, partners, and employees through AI-driven tools and modern platforms, transforming support into a unified, efficient, and simple experience that drives measurable value. Our mission is grounded in innovation with purpose: applying automation, AI, and data-driven insights to simplify journeys, reduce friction, and create meaningful outcomes at every touchpoint. DEA’s charter is to discover, evaluate, and scale solutions that embed intelligent technology into every interaction - delivering proactive and predictive experiences that shorten resolution times and accelerate task completion. By modernizing processes and accelerating self-service, we help shift support from reactive to truly anticipatory. We partner closely with technology providers, engineering, and business teams to deliver seamless omnichannel experiences and enable business transformation through process optimization, and automation. Our work is fueled by a passion for self-service, intelligent automation, and building digital experiences that are intuitive, scalable, and human-centric. **What you'll do:** **Responsibilities:** Develop, maintain, and optimize data pipelines and workflows and Feature Store to ensure seamless data ingestion and transformation as a scalable data solution. · Design, develop, implement, and architect pipelines, considering performance & scalability including data storage and processing. · Identification and redaction of organization and customer specific sensitive information using Gen AI and other NLP techniques as applicable · Using AI/ML techniques detection of anomalies in the data and unusual patterns · Text data extraction and summarization using LLM/SLM based applications and NLP techniques as applicable. · Implementing and automation of observability solutions end to end for data pipelines · Using AI tools & agents in Databricks for efficient and effective data transformations and execution of pipelines. · Building AI applications that can interact with MCP server(s) to extract required data from different sources and tools · Implement advanced data transformations and quality checks to ensure data accuracy, completeness, security and consistency of data. · Seamlessly integrate data from diverse sources, for data ingestion, transformation and storage, leveraging AWS S3 Storage and possibly Snowflake as a SQL Data Warehouse. · Create and implement advanced data models and schemas and ensure data governance and data management best practices. **What you need to bring:** **Qualification and Desired Experiences:** · 7+ years of data analysis and AI/ML engineering experience · Bachelor’s degree in computer science, Statistics, Informatics, Information Systems or another quantitative field. · Working knowledge of API or Stream-based data extraction processes like Salesforce API and Bulk API and have hands-on experience in web crawling. Primary Tech skills: · Advanced Web-crawling & scraping methods and tools · Building end-end pipelines for Semi and unstructured data (Text, all kinds of simple/complex table structures, images, video and audio data) · Usage of AI/ML techniques, relevant libraries, ML models and algorithms. · Working with Gen AI applications, LLMs, prompt engineering, embedding models. · Working with vector databases, Text analytics, NLP techniques · Working with MCP servers, building AI applications · Python, Pyspark, SQL, RDBMS · Data Transformation (ETL/ELT) activities · SQL Data warehouse (e.g. Snowflake) working / preferably administration **Secondary Tech skills:** · Databricks · Familiarity with AWS services : S3, Glue, EMR, EC2, RDS, monitoring and IAM · Kafka, Spark & Kafka Streaming · Workflow automation (e.g. using Github actions) · Performing RCA **Personal Skills:** · Ability to collaborate cross-functionally and build sound working relationships within all levels of the organization · Ability to handle sensitive information with keen attention to detail and accuracy. Passion for data handling ethics. · Effective time management skills and ability to solve complex technical problems with creative solutions while anticipating stakeholder needs and helping meet or exceed expectations · Comfortable with ambiguity and uncertainty of change when assessing needs for stakeholders · Self-motivated and innovative; confident when working independently, but an excellent team player with a growth-oriented personality **Additional Skills:** Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX) **What We Can Offer You:** **Health & Wellbeing** We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional well