AMS DT&A MO Support Specialist Risk Systems Market Risk & Credit Risk

Job description

Experience & Qualifications - 3+ years in Application Support, Risk Systems Support or Financial Systems Support - Experience supporting business-critical production applications - Experience in Market Risk, Credit Risk, Commodities Trading, Finance or Middle Office environments - Strong analytical and problem-solving capabilities - Excellent communication and stakeholder management skills - Strong ownership and accountability Key Deliverables - Timely investigation and resolution of production issues - Root cause analysis and preventive actions for recurring incidents - Maintenance of operational documentation and knowledge articles - Continuous improvement initiatives supporting operational stability. Mandatory Technical Skills - SQL - ServiceNow - Jira - Advanced Microsoft Excel - XML / JSON - Incident & Problem Management - Log Analysis & Troubleshooting - Data Analysis and Root Cause Investigation Preferred Skills - Risk Management Platforms - SAS / SAS Viya - Power BI - Python - Financial Data & Reporting Processes - Production Support Experience