Analyst, Branch Operations and Service Head, Consumer Banking Group

Job description

• Manage & control all operational functions of the branch with zero errors. • Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction. • Ensure timely receipt and submission of regulatory and other reports by the Branch. • Participate in process improvement exercises within branch/cluster. • Identify areas where productivity enhancement and cost reduction initiatives can be introduced. • Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals. • Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis. Location: Mowlivakkam, Chennai Job: Operations Schedule: Regular Employee Status: Full time