Analyst, Learning and Development, Human Resource

Job description

**Business Function** Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS Tech continues to be a competitive employer in India. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organization by empowering and engaging our employees. Because we believe that banking is about people. The HR Learning & Development team at DBS Tech is seeking a creative and driven Learning Program Manager at an Analyst level in the organization with experience in planning, coordinating and executing training programs and reporting into the L&D Lead. **Key Responsibilities** **Program Management & Delivery** - Support and manage onboarding programs for DBS Tech, ensuring seamless and engaging experience for new hires. - Drive Apprenticeship and Tech MA programs, ensuring successful transition and readiness of early talent. - Plan and schedule large-scale training initiatives, SME development program ensuring smooth execution and stakeholder alignment. - Track training completion metrics and provide regular reporting on training progress and outcomes. **Stakeholder & Vendor Management** - Collaborate with both local and global stakeholders to support enterprise-wide training programs and initiatives. - Partner with subject matter experts (SMEs), project managers, and business leaders to design and deliver effective learning solutions. - Engage with external training vendors to develop customized training agendas aligned to business needs. - Manage vendor relationships, including performance tracking, cost, and KPI management. **Content Design & Learning Strategy** - Research, develop, and measure training effectiveness to continuously enhance L&D programs. - Evaluate and integrate new learning strategies, including emerging technologies and digital learning approaches. **Operations, Reporting & Governance** - Administer learning programs on the Learning Management System (LMS) and promote digital learning adoption. - Manage training budgets, procurement processes, contracts, and licensing records. - Monitor and evaluate L&D program performance monthly, linking outcomes to business scorecards. - Produce internal reports, including dashboards and scorecards, and provide insights for decision-making. - Collaborate on audit processes, ensuring compliance and accurate reporting during annual audits. **Data, Innovation & Continuous Improvement** - Analyze large datasets to identify trends, gaps, and opportunities for improvement in learning programs. - Recommend actionable solutions and initiate corrective interventions. - Drive innovation by exploring automation, data-driven insights, and digital tools to enhance learning operations. **Preferred Qualifications & Experience** - Graduate/Postgraduate with **minimum 5+ years of experience** in Learning & Development or Talent Development. - Proven experience in conducting Training Needs Analysis and managing end-to-end learning programs. - Ability to manage complex stakeholder environments across geographies. - Strong analytical skills with the ability to interpret large volumes of data and derive insights. - Experience in vendor and budget management. - Excellent communication, influence, and stakeholder management skills. - Demonstrated ability to exercise sound judgment, diplomacy, and resilience. A continuous learner mindset with a commitment to self-development. **Preferred (Nice-to-Have)** - Experience in the banking or financial services industry. - Familiarity with Learning Management Systems (LMS) Certifications in relevant technologies, learning methodologies, or psychometric tools. **Key Competencies** - Eye for detail - Stakeholder collaboration and influence - Data-driven decision making - Digital Learning Mindset - Program and project management - Innovation and continuous improvement **Location:** Hyderabad - DTI Waverock SEZ **Job:** Human Capital Management **Schedule:** Regular **Employee Status:** Full time