Analyst-Operational Risk Management
American Express · Gurugram, Haryana, India - China
American Express · Gurugram, Haryana, India - China
**B30 – Analyst, Operational Risk Management (ORM) – Independent Monitoring & Testing** The objective of the Operational Risk Management (ORM) Independent Monitoring & Testing team is to strengthen organizational resilience through independent monitoring and testing activities, establish clear standards for reporting and risk assessments, and provide a holistic view of operational risk through aggregated reporting. Operational Risk Management is seeking an Analyst for the Independent Monitoring & Testing team, focused on ensuring effective operational risk management is embedded into day-to-day business operations. This role requires extensive collaboration across multiple business units, functional areas, and geographies. The Analyst, Operational Risk Management (ORM), Independent Monitoring & Testing, will: - Support the independent testing and monitoring program based on an annual risk-assessed plan and established testing methodologies - Develop a comprehensive operational risk coverage universe that supports a risk-based annual plan - Independently monitor operational risk trends and activities across the enterprise - Support and execute an effective challenge process based on defined criteria and integrated into the annual plan - Perform Test of Design (ToD) and Test of Effectiveness (ToE) activities and maintain associated control testing documentation - Demonstrate strong knowledge of policies and guidelines related to RCSA, PRCA, Enterprise Risk Management, internal control frameworks, and risk parameters - Possess an understanding of the Issue Management lifecycle, including issue identification, remediation, validation, and closure processes - Manage independent Second Line of Defense (2LoD) testing activities, including integration of methodologies and test plans to address interconnected risks - Coordinate a holistic and de-duplicated independent risk assessment process - Proactively identify high-risk areas requiring intervention or escalation - Support cross-functional Communities of Practice (CoPs) by sharing best practices and helping pioneer new methodologies - Drive reporting related to operational risk topics for the Enterprise Risk Management Committee, Board of Directors, and Senior Management, while providing support and oversight for associated initiatives - Act as a key contributor in sharing insights, themes, and best practices across the enterprise in a proactive manner - CA/CS/MBA/B.Tech or Master's degree in Economics or Statistics, or a related field (preferably from a top-tier institute) with 0–3 years of relevant experience. - Strong understanding of critical operational risk management lifecycle & issue management activities - Excellent project management, communication, and interpersonal skills - Experience in process governance and familiarity with policies, regulatory frameworks, and operational standards - Strong analytical and problem-solving capabilities, including the ability to analyze data, identify trends, and evaluate risk scenarios effectively - Experience in control testing, risk assessment, and audit functions - Experience working within any Line of Defense (LoD) framework - Excellent communication skills and proactiveness Experience in one or more of the following areas is preferred: - Prior experience in Operational Risk Management, Internal Audit, Statutory Audit, Risk Management, or First- or Second-Line Risk functions is preferred. - Translating operational risk strategy and appetite into execution guidelines - Monitoring and identifying breaches in Key Risk Indicator (KRI) thresholds and risk appetite metrics - Supporting implementation of operational risk governance frameworks - Developing and communicating operational risk procedures and standards while ensuring adherence - Supporting operational risk examination and regulatory management processes