Application Analyst - IDD Systems

Job description

**Required (Must-Have)** - Autodesk Plant 3D — user support and project administration - AutoCAD and AutoCAD Electric — general user support - ITSM tooling — ServiceNow or equivalent (incident, change, problem mgmt) - Engineering design process knowledge — P&ID, piping, or instrument background - Windows Server environments — ability to triage application-level issues - Strong documentation and runbook maintenance discipline **Recommended (Strong Advantage)** - AVEVA Engineering or E3D — basic user/admin familiarity (accelerates L2 escalation handling) - ETAP or Caesar II — user-level understanding of electrical/stress analysis workflows - Navisworks and Recap — model review and clash detection support - Autodesk license management (Network Licence Manager / Vault) - OpenText Databook’s — user-level document management support - PowerBI or SSRS — ability to run and maintain engineering reports - Gas or utility industry process familiarity