Application Developer-II-SUPPORT SERVICES-CTO - In House Engineering

Job description

Position: ServiceNow HRSD Lead Developer Location: Bangalore / Mumbai Experience: 8–11+ years (Minimum 5+ years in HRSD) Key Responsibilities - Lead architecture, design, and configuration of ServiceNow HRSD modules: - HR Case & Knowledge - Employee Center / EC Pro - Lifecycle Events (Onboarding, Offboarding, Cross‑boarding) - HR Catalog & COEs - Document Management - Now Mobile for HRSD - Strong JavaScript, Glide API, Flow Designer, and IntegrationHub capabilities. - Develop automated workflows using Flow Designer, HR Templates, and IntegrationHub. - Lead and mentor ServiceNow developers; perform code reviews and guide best practices. - Design and manage integrations with HCM systems (Oracle) BGV tools (AuthBridge), DMS, email/SMS/WhatsApp, and mobile channels. - Ensure platform compliance with SDLC, ITIL, governance, audit, and change management standards. - Support UAT, manage deployments, prepare backout plans, and provide production assistance. - Experience designing scalable, enterprise-grade HRSD solutions. - Good to have below certifications CSA – Certified System Administrator CIS‑HRSD – Certified Implementation Specialist CAD – Application Developer