Application Support Engineer

Job description

**Application Support Engineer** **Project Role** **Application Support Engineer** **Project Role Description** Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. **Must Have Skills** * SAP FI CO Finance **Good to Have Skills** * NA **Experience** * Minimum 5 year(s) of experience is required **Educational Qualification** * 15 years full time education *** ** * ** *** **Summary** As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions that ensure the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining system reliability and performance in a dynamic environment. *** ** * ** *** **Roles \& Responsibilities** * Expected to be an SME, collaborate and manage the team to perform. * Responsible for team decisions. * Engage with multiple teams and contribute on key decisions. * Provide solutions to problems for their immediate team and across multiple teams. * Lead efforts to improve system processes and workflows to enhance overall efficiency. * Mentor junior team members to support their professional growth and development. * Coordinate cross-functional communication to ensure alignment on project goals and issue resolution. *** ** * ** *** **Professional \& Technical Skills** * **Must To Have Skills:** Proficiency in SAP FI CO Finance. * Strong analytical skills to diagnose and troubleshoot complex system issues. * Experience in managing and supporting financial modules within enterprise resource planning systems. * Ability to work collaboratively with technical and non-technical stakeholders to resolve problems. * Familiarity with system monitoring tools and incident management processes. * Excellent communication skills to document issues and solutions clearly and effectively. *** ** * ** *** **Additional Information** * The candidate should have a minimum of 5 years of experience in SAP FI CO Finance. * This position is based at our Chennai office. * A 15 years full time education is required. *** ** * ** *** **Locations** * Job No. ATCI-5619314-S2033053 \| Hyderabad \| Required Skill: SAP FI CO Finance