Application Support Executive

Job description

Application Support Executive\| Chennai To ensure smooth operation and maintenance of business-critical applications by providing timely technical support, issue resolution, and system monitoring. Act as a bridge between end users, development teams, and IT operations to troubleshoot application issues and ensure minimal downtime. • Hands on Mobile Banking Application Support • Hands on Oracle PL/SQL, Java, REST API, JSON, Android (Java with Android SDK), iOS (Swift with iOS SDK), Java with Spring Framework • Providing active support for the technical resolution of incidents, reacting quickly and as necessary to live application errors with respect to digital channels • Providing support and taking ownership of execution of assigned application related activities in the day to day operations • Adhering to prioritisation of individual incidents and supporting the delivery of solutions • Supporting the handover of new or enhanced software into business-as-usual (BAU) operation • Delivering the documentation to agreed standards, on time and error free • Providing 24/7 cover and support, expertise and specialised system knowledge to allow resolution of key incidents outside of business hours Experience Range: 4 to 6 Years Qualifications: Bachelor's / Master's degree in Engineering, Computer Science or relevant Experience Level Executive Level