Area Executive - Corporate Gifting
ITC · Mumbai, Maharashtra, India
ITC · Mumbai, Maharashtra, India
**Job Description Area Executive (Corporate Gifting)** **Position Title** **Sales Executive – Corporate Gifting (West Region)** **Department** Corporate Gifting Sales **Reporting To** Manager – Corporate Gifting **Location – Mumbai** **Position Summary** We are seeking a dynamic and result-oriented **Sales Executive** to drive business growth for our Corporate Gifting division across the **West Region of India**. The incumbent will be responsible for developing new business opportunities, managing key corporate accounts, generating revenue, and executing end-to-end corporate gifting solutions for clients. The role requires strong relationship management, consultative selling skills, and the ability to manage large-scale gifting projects from inquiry to delivery. **Key Responsibilities** **Business Development & Sales** - Identify and acquire new corporate clients across the West Region. - Generate leads through networking, referrals, market research, cold calling, and industry events. - Develop and implement regional sales strategies to achieve revenue and profitability targets. - Present corporate gifting solutions tailored to client requirements and budgets. - Build a strong pipeline of prospects and convert opportunities into business. **Account Management** - Manage and grow relationships with existing corporate accounts. - Act as the primary point of contact for key customers. - Conduct regular client meetings to understand business needs and identify upselling opportunities. - Ensure high customer satisfaction and long-term client retention. **End-to-End Project Coordination** - Handle the complete sales cycle from inquiry generation to order closure and payment collection. - Coordinate with sourcing, product, operations, logistics, and finance teams for seamless order execution. - Monitor order status and ensure timely delivery of gifting solutions. - Resolve customer issues and ensure smooth project execution. **Market Intelligence** - Track market trends, competitor activities, and new product opportunities. - Gather customer feedback and provide inputs for product development and portfolio enhancement. - Identify seasonal and festive gifting opportunities to maximize sales. **Sales Reporting** - Prepare sales forecasts, pipeline reports, and business reviews. - Meet monthly, quarterly, and annual sales targets. **Key Performance Indicators (KPIs)** - Revenue achievement against assigned targets. - New client acquisition. - Account growth and retention. - Conversion rate of opportunities. - Collection efficiency and payment realization. - Customer satisfaction and repeat business. - Regional market penetration. **Required Qualifications** - MBA in Marketing, Sales, or related field. - 3–8 years of experience in B2B sales in corporate gifting preferably in FMCG industry **Required Skills & Competencies** - Strong sales and negotiation skills. - Excellent communication and presentation abilities. - Relationship-building and account management expertise. - Knowledge of corporate gifting products and industry trends. - Ability to manage multiple projects and tight deadlines. - Commercial acumen and problem-solving skills. - Proficiency in MS Office and CRM tools. - Willingness to travel extensively across North India. **What Success Looks Like** - Consistently achieving and exceeding sales targets. - Building a strong network of corporate customers across North India. - Delivering exceptional customer experience and repeat business. - Contributing significantly to the growth of the Corporate Gifting channel.