Area Manager - Debt Management Services - SME

Job description

**Job Purpose** This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes **Duties and Responsibilities** To achieve collection targets of the area assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections.Control delinquency and focus on WRITE - OFF.Ensuring documented feedback.Ensuring legal tools of 138 /arbitration summons, warrants are executed along with legal team.Ensuring audit queries are complied with.Ensuring adequate Feet on Streetavailability area-wise / bucket-wise / segment-wise.Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.Ensuring background and reference check of agencies / DMAs being appointed.Constant evaluation of DMAs and agencies.Identify and manage training needs for the CEs.Support collection officers in legal / police issues.Ensuring CHAMPION CHAMPION collection is driven successfully in the field.Visit Random customers. **Required Qualifications and Experience** Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.