Area Manager - SME MICRO BLSE
Bajaj Finance · Bengaluru, Karnataka, India
Bajaj Finance · Bengaluru, Karnataka, India
Job Purpose Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Duties and Responsibilities - Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. - Achieving & exceeding Business goals. - Meeting up with Cat A builders and getting their projects approved with BAFL - Negotiation with the builders for getting business in a cost effective manner - Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. - Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. - Recruiting and Retaining high performers. - Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. - Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner. - Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. - Sales & Collect Model - Managing Collections of the acquired portfolio Key Decisions / Dimensions Key decisions taken by job holder at his/her end: Case approval with ROI limit. Interactions (Key working relationships a job holder needs to have inside and outside the company to accomplish the job) - Internal Clients - Roles you need to interact with inside the organization to enable success in your day to day work - Internal Team - Off Rolls team - Risk team - Credit Team - Collections Team - Support Teams (HR, Admin, IT) - External Clients - Roles you need to interact with outside the organization to enable success in your day to day work - Customers - DSAs Dimensions Key numerical data which will reflect the scope and scale of activities concerning this job Financial Dimensions (These should be quantifiable numerical amounts) 2-6 CRs depending on the market size and condition. Other Dimensions (Significant volume dimensions associated with the job) - Total Team Size: 8-12 - Number of Direct Reports: 2-3 - Number of Indirect Reports: 0-4 - Number of Outsourced employees: 0-5 - Number of locations: 1-5 - Number of products: 1 Major Challenges - Customer Service is challenging in dynamic market - Policies for Secured Required Qualifications and Experience Qualifications Post Graduates with relevant sales experience of 3-5 years (also graduates with experience of 8-10 years may apply) Work Experience - Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience - Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans, Business Loans/ loans against / purchase of commercial properties - Demonstrated success & achievement orientation. - Excellent communication skills. - Strong bias for action & driving results in a high performance environment. - Demonstrated ability to lead from the front. - Excellent relationship skills. - Strong analytical skills to drive channel performance and drive profitability. - High motivational levels and needs to be a self-starter. - Working knowledge of Excel.