Assistant / Deputy Manager - Sales & Service - Mechanical Seals

Job description

**Role & responsibilities** Generate order intake for engineered mechanical seals in the aftermarket business. Drive business development initiatives to increase market penetration and customer acquisition. Strengthen KSB mechanical seal presence through consultant approvals, customer engagement, and technical promotion. Support strategic growth through market intelligence, forecasting, and digitization initiatives. Promote and support in mechanical seal marketing activities line customer seminar and exhibitions trade fairs **Preferred candidate profile** **Major Responsibilities**: - Ownership of business development activities for engineered mechanical seals in the aftermarket segment. - Achieve annual order intake, sales growth and profitability targets for the mechanical seal product portfolio. - Identify, develop and convert new business opportunities across industries and customer segments. - Develop and maintain a healthy sales pipeline to ensure sustainable business growth. - Prepare periodic sales forecasts and business projections based on market trends, customer demand and installed base information. - Obtain approvals and enlistment of KSB mechanical seals from consultants, EPCs, OEMs, end users, and other key stakeholders. - Coordinate, prepare and submit required documentation required for EPC, OEM and consultant approvals. - Build and maintain strong relationships with customers, consultants and channel partners. - Collect customer appreciation letters, performance reports (PTRs), testimonials, and references to support business promotion activities. - Conduct technical seminars, customer presentations, training programs and awareness sessions to promote KSB mechanical seal solutions. - Monitor competitor activities, market developments and customer requirements, and provide feedback for product portfolio enhancement. - Prepare and maintain databases of end customers, installed base, consultants and prospective business opportunities. - Utilize CRM tools and digital platforms to track opportunities, customer interactions, and business performance. - Initiate and implement digitization projects aligned with the mechanical seal business strategy. - Coordinate with Sales, Service, Engineering, Product Management, Manufacturing, Supply Chain and Quality teams for timely execution of customer requirements. - Support new product introductions, promotional campaigns, and strategic growth initiatives. Summary Position Description **Requirement profile**: Formal education : BE / B-Tech Mechanical Engineering Professional experience in years : 5 to 8 Yrs Special skills : Experience in rotating equipment / seal industry **Defined Competencies:** **Knowledge / skills required** Good knowledge of mechanical seals and sealing systems — Product presentation and technical selling capabilities — Knowledge of CRM and digital business tools — Strong understanding of Market analysis and industrial market trends **Functional / Technical Competencies** — Technical Proposal and Solution Development — Knowledge Customer Relationship Management (CRM) — Proficiency in SAP, MS Power Point, Advance Excel and digital reporting tools