Assistant Facility Manager

Job description

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    We are seeking a confident and capable Assistant Manager to be based on-site and take ownership of day-to-day operational activities. This role requires a hands-on leader who can independently manage site functions, coordinate teams, ensure operational excellence, and serve as the primary point of contact for all site-related matters. Key Responsibilities Operational Management The Assistant Manager will oversee daily site operations, ensuring all activities run smoothly and efficiently. This includes monitoring workflows, identifying bottlenecks, implementing process improvements, and maintaining operational standards. You will be responsible for ensuring that service level agreements are met consistently and that site performance targets are achieved. Team Leadership Direct supervision of on-site staff including scheduling, task allocation, and performance monitoring. You will conduct regular team meetings, provide coaching and guidance, and foster a collaborative work environment. Building team capability through training and mentoring is a key aspect of this role. Stakeholder Management Act as the primary liaison between site operations and senior management, clients, vendors, and service providers. You will handle escalations, resolve issues promptly, and maintain strong working relationships with all stakeholders. Clear and proactive communication is essential. Compliance and Safety Ensure full compliance with health and safety regulations, company policies, and industry standards. Conduct regular site inspections, maintain documentation, and implement corrective actions when needed. Safety of personnel and assets is a top priority. Resource Management Manage site resources including equipment, supplies, and budgets. Monitor inventory levels, coordinate maintenance activities, and ensure cost-effective operations while maintaining quality standards. Reporting and Documentation Prepare regular operational reports, track key performance indicators, and maintain accurate records. Provide insights and recommendations to management based on site performance data. Required Qualifications Experience: 5-8 years in operations management or facility management, with at least 1-2 years in a supervisory capacity Leadership: Proven track record of leading teams and managing operations independently Confidence: Self-assured decision-maker who can handle pressure and resolve issues without constant oversight Communication: Excellent verbal and written communication skills for effective stakeholder engagement Problem-Solving: Strong analytical abilities with a practical, solutions-oriented approach Technical Knowledge: Understanding of operational processes, safety protocols, and relevant industry regulations Education: Bachelor's degree in Business Administration, Operations Management, Engineering, or related field preferred Essential Competencies • Autonomous working style with ability to take initiative • Strong organizational and time management skills • Attention to detail with quality focus • Adaptability to changing priorities and dynamic environments • Proficiency in MS Office and operational management software • Customer service orientation Location: On-site –Gurugram, HR Scheduled