Assistant Manager - Accounts Payable

Job description

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Assistant Manager – Accounts Payable, Payments – Finance & Accounts (Gurgaon/India)   What this job involves:   Providing a roadmap for success Working with a team, you’ll set the vision for every AP project and enforce a process that helps everyone get to the finish line. This entails exploring stakeholders’ needs through conducting meetings with relevant parties (clients, & stakeholders), as well as doing the necessary follow-through research and analysis. Afterward, you’ll get down to the task’s nitty gritty. And then you’ll proceed to creating the execution plan that ensures delivery of outputs to the stakeholders’ expectations and meets pre-defined objectives.   While formulating strategies that will lead to the task’s success, you’ll also closely manage the team and keep track of all the deliverables. You’ll need to collaborate effectively with a range of stakeholders, leading from the front while also taking the time to understand their point of view.   Of course, you’ll also keep in mind the company ethics, stakeholder’s vision and JBS’s standards— thereby, strive to achieve the best-in-class Ops delivery model.   Manning people and operations You’ll lead by example by showing your team that you’re a confident and proactive leader. You’ll need to establish a dynamic environment that promotes sharing of ideas and employee growth, upholds firm’s values and culture, and aligns with our purpose of shaping future of real estate for a better world.     On an agreed basis, you’ll manage/perform operational tasks and connect with stakeholders regularly to review performance and discuss the challenges faced. It is expected that you will remain solution centric, and value add deliverables further. You will lead by example wherein challenge the status quo, identify opportunity areas, and address them stricter compliance/automation. Creating project monthly and weekly status reports as well as task risk register and. In the case of exceptions and remediations, you’ll need to report them, as necessary. As needed, you­­­­—together with the stakeholders and other resources —will also prepare proposals, case studies, presentations and lessons learned.  Some key expectations from the role.   • Own and manage the end-to-end weekly payment cycle across markets and clients, ensuring payment proposals are generated for all due and ready-to-pay invoices within agreed cut-off timelines (e.g., every Monday by 10/11 AM UK/CEST time) • Review and validate payment proposals prepared by the team, ensuring accuracy and completeness of invoice data, and provide final sign-off on invoices to be released for payment • Oversee creation of payment groups from validated proposals, ensuring correct grouping by company code and client, and adherence to control requirements • Act as the primary point of contact for multi-level review and approval of payment groups, partnering with AP SMEs, GGM team, Central Team, and other stakeholders to resolve queries and unblock approvals in a timely manner • Take ownership of uploading approved payment files to the bank portal (e.g., Autopay), securing bank approver authorisation, and confirming timely release of payments • Ensure payment status is updated accurately in ERP systems (e.g., E1, JDE, Oracle) and that automatic remittance advice is issued to suppliers without exception • Drive rigor around documentation and audit trails for all payment batches, approvals, and exceptions, acting as the key point of contact for internal and external audit queries • Ensure urgent and standard payment requests are actioned within defined TATs (e.g., 4 hours for urgent, 24-hour standard), managing escalations proactively when SLAs are at risk • Own compliance with internal controls, segregation of duties, and escalation protocols across the payments process, identifying and remediating gaps as they arise • Lead payment-related deliverables during month-end and quarter-end close, ensuring 100% accuracy and on-time completion • Build and maintain strong working relationships with the AP Query team, Supplier Onboarding, Treasury/Banking, and other stakeholders to resolve issues and drive continuous process improvement • Prepare and own monthly governance decks and performance dashboards covering payment cycle metrics, exceptions, and improvement initiatives • Drive automation and digital transformation initiatives within the payments process to improve accuracy, efficiency, and turnaround time • Mentor, coach, and upskill team members on payments processes, systems, and controls, fostering a strong and engaged team culture, and conduct regular one-on-ones to support performance and development   Sound like you? To apply, you need to be:   • 8-10 years' experience in Accounts Payable / Payments, including experience managing or mentoring a team, preferably with exposure to internat