Assistant Manager and Lead Assistant Manager - Policy Query - Lloyds

Job description

**Roles and Responsibilities** - Manage policy queries from receipt to resolution, ensuring timely and accurate processing. - Coordinate with underwriters, brokers, and other stakeholders to resolve complex issues. - Develop strong relationships with internal teams to improve communication and efficiency. - Analyze data to identify trends and areas for improvement in the query process. - Provide guidance on insurance policies, procedures, and regulations. **Desired Candidate Profile** - 4-9 years of experience in Insurance Operations or related field (Underwriting). - Strong understanding of London Market, UK Market, Property & Casualty, Reinsurance, LPAN. - Excellent analytical skills with ability to interpret complex data sets. - Proficiency in Microsoft Office Suite (Excel) required; knowledge of Agilent software an asset.