Assistant Manager - Centralized Cash and Trade Operations

Job description

Job Title: Assistant Manager Department: Centralized Cash and Trade Operations Business line/Function: Global Banking Operations Direct reporting: Harsh Doshi Functional reporting: NA Location: Mumbai Education Level: Graduate, Post graduation would be an added advantage Experience Level: 5 to 10 **Position Purpose:** To ensure timely and error free processing of transactions related to Capital Account, FCY remittances (A2) and regulatory checks to ensure compliance of the regulatory guidelines and BNPP policies **Responsibilities** **Direct Responsibilities** To ensure timely and error free processing of transactions related to Capital Account, FCY remittances (A2) and regulatory checks to ensure compliance of the regulatory guidelines and BNPP policies. **Operations Management** - Ensure processing of Capital Account and FCY remittance related transactions (A2) and are in line with the laid down operational procedures and prevailing regulatory guidelines - Timely and error free processing of FCY remittance and Capital account transaction. - Interact with Commercial teams, Branches, Back Office, CCC, Legal, Compliance, Finance and other internal and external stake holders on relevant topics for efficient delivery of operations. - Ensure Audit comments are closed on time and minimized on best effort basis - Ensure implementation of laid down operational procedures and review them periodically - Support business, client and teams in advising trade/FEMA related queries. - Ensure implementation of laid down operational procedures ad review them periodically - Monitor TAT’s operational efficiency level and minimize error & incidents rates, resolve customer & branch complaints and queries. Co-ordinate with back office for efficient client delivery. - Monitor pending Elinx queues. Keep o/s OMR and Nostro entries minimal & under control. - Well versed in FEMA & RBI regulatory framework and possessing a broad understanding of banking operations with emphasis on Cash management Operations in line with regulatory requirements **Customer Service** - Ensure highest levels of operational efficiency in transaction processing and minimize error & incident rates - Resolve customer & Branch complaints and queries - Co-ordinate with Back offices for efficient Client delivery **Compliance** - Co-ordinate with Branches & BO for submission of regulatory & internal returns on time. - To strictly comply with internal guidelines on Code of conduct **Risk Management** - Ensure strict adherence to process notes and procedural guidelines. - Report any incident in the "incident management system" and put in place controls to ensure that similar incidents do not recur. - Report all customer complaints / claims as per laid down guidelines - Escalate unresolved issues, to the next level - Manage the Banks security measures in consultation with Group functions. - Ensure timely implementation of all audit recommendations. - Bring Direct contribution to BNPP operational permanent control framework. - Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls - Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified. - Comply with internal and external regulatory and compliance requirements - Comply with the BNPP standards of Code of Conduct - Comply with the BNPP IT Security policies **Anti-Money Laundering / Financial Sanctions ("AML/FS") related duties** - Operation/ Client Service Desk (CSD) are an integral part of the control framework including AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Local requirements, Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority. **Contributing Responsibilities** **Reporting** - Provide MIS reports to the Management as per time schedule specified - Submit regulatory reports as stipulated. **Technical & Behavioral Competencies** **Technical:** - Knowledge of General Banking (Negotiable Instruments Act, Indian Contract Act and other applicable RBI guidelines) - Thorough knowledge of FEMA - Cash Management applications and market knowledge - Internal accounting systems and applications - Internal procedures and group guidelines **Behavioral:** - Strong Team work - Strong interpersonal skills - Ability to anticipate and manage change within the teams to improve productivity and efficiency - Strong communication skills - Ability to interact with different teams / escalate to the appropriate level - Customer centric with a spirit of excellence in customer service **Specific Qualifications:** Graduate. Post graduation would be an added advantage **About BNP Paribas Group:** In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees\\* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships. Worldwide, BNP Paribas has a presence in 68 markets with more than 193,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise