Assistant Manager - Credit Control

Job description

**Role & responsibilities** **Job Overview: As a** Credit Control Manager, you will oversee the **Accounts Receivable (AR)** and **Credit Department** for the mall. Your primary goal is to ensure prompt collection of tenant rentals, CAM (Common Area Maintenance), utilities, and revenue shares, thereby maximizing cash flow and minimizing bad debts. **Should have experience working on SAP platform.** **Key Responsibilities:** **Tenant Account Management & Billing** - **Rent & CAM Invoicing:** Oversee accurate and timely generation of monthly rent, utilities, and CAM invoices for all retail and kiosk tenants. - **Revenue Share Audits:** Manage collections on variable rents by auditing and reconciling tenant point-of-sale (POS) data and sales reports. - **Account Reconciliation:** Lead the reconciliation of complex tenant accounts to resolve billing discrepancies, disputes, and adjustments. **Debt Collection & Recovery** - **Overdue Chasing:** Actively monitor accounts to identify delayed payments and proactively initiate collections. - **Negotiation:** Hold direct meetings with tenant management and brand representatives to negotiate payment plans, settle disputes, and recover overdue funds. - **Legal Action:** Coordinate with the legal team to issue formal notices, encash Bank Guarantees (BGs), or pursue legal action for chronic defaulters. **Reporting & Compliance** - **Aging Analysis:** Prepare daily and weekly Ageing Reports detailing outstanding receivables for senior mall management. - **KPI Tracking:** Report on Collections Efficiency, DSO (Days Sales Outstanding), and bad debt provisions. - **Audit Support:** Ensure all credit control and billing processes comply with statutory regulations and internal auditing standards.