Assistant Manager - Credit Control

Job description

Role & responsibilities Job Overview: As a Credit Control Manager, you will oversee the Accounts Receivable (AR) and Credit Department for the mall. Your primary goal is to ensure prompt collection of tenant rentals, CAM (Common Area Maintenance), utilities, and revenue shares, thereby maximizing cash flow and minimizing bad debts. Should have experience working on SAP platform. Key Responsibilities: Tenant Account Management & Billing • Rent & CAM Invoicing: Oversee accurate and timely generation of monthly rent, utilities, and CAM invoices for all retail and kiosk tenants. • Revenue Share Audits: Manage collections on variable rents by auditing and reconciling tenant point-of-sale (POS) data and sales reports. • Account Reconciliation: Lead the reconciliation of complex tenant accounts to resolve billing discrepancies, disputes, and adjustments. Debt Collection & Recovery • Overdue Chasing: Actively monitor accounts to identify delayed payments and proactively initiate collections. • Negotiation: Hold direct meetings with tenant management and brand representatives to negotiate payment plans, settle disputes, and recover overdue funds. • Legal Action: Coordinate with the legal team to issue formal notices, encash Bank Guarantees (BGs), or pursue legal action for chronic defaulters. Reporting & Compliance • Aging Analysis: Prepare daily and weekly Ageing Reports detailing outstanding receivables for senior mall management. • KPI Tracking: Report on Collections Efficiency, DSO (Days Sales Outstanding), and bad debt provisions. • Audit Support: Ensure all credit control and billing processes comply with statutory regulations and internal auditing standards.