Assistant Manager - F&B

Job description

Role & responsibilities Role Objective: Independently manage and monitor corporate F&B operations, with strong ownership of back-end/kitchen operations, food quality, hygiene, safety, sustainability and service standards. Key Responsibilities: • Independently oversee back-end and kitchen operations, including food production, storage, receiving, preparation and dispatch. • Establish and monitor food quality, hygiene and food-safety controls across cafeteria, pantry, kitchen and allied F&B operations. • Ensure adherence to applicable FSSAI requirements, food-safety practices, hygiene protocols and QHSE standards. • Conduct regular kitchen, storage, receiving and food-handling inspections, including temperature, sanitation and pest-control checks. • Monitor raw-material quality, vendor supplies, shelf life, storage conditions and FIFO/FEFO practices. • Drive vendor performance management, including SLA adherence, quality, hygiene, manpower, service standards and corrective actions. • Independently manage food complaints, quality deviations, foreign-object/pest incidents and RCA/CAPA, ensuring timely closure. • Monitor food wastage, consumption patterns, portion control and operational efficiency. • Drive sustainability initiatives covering food waste, water, energy, packaging and responsible sourcing. • Review and monitor F&B MIS, operational KPIs, hygiene scores, audit findings and service-level performance. • Coordinate with QHSE, Facilities, Procurement, HR and business stakeholders to ensure seamless F&B operations. • Support menu planning, trials, new vendor onboarding and operational readiness, with strong focus on quality and employee experience. • Conduct vendor audits, kitchen audits and periodic compliance reviews, ensuring corrective actions are implemented. • Ensure the cafeteria operates with a strong focus on food safety, consistency, employee experience and commercial discipline. • Ability to independently manage the operation on ground, identify gaps, challenge vendors and drive corrective action without continuous supervision. Ideal Candidate Profile: • Degree/Diploma in Hotel Management, Food Technology, Hospitality, F&B Management or related discipline. • Strong hands-on experience in corporate F&B / institutional catering / large-scale cafeteria operations. • Thorough knowledge of back-end kitchen operations, food quality, hygiene, food safety and sustainability. • Good understanding of FSSAI requirements, HACCP principles and food-safety controls. • Experience managing F&B vendors, service partners and multi-stakeholder corporate environments. • Strong operational judgement with the ability to independently monitor, intervene, resolve and escalate issues. • Prior experience in BFSI / Fintech / IT corporate cafeterias would be an advantage.