Assistant Manager
Infosys · State of Mahārāshtra, India
Infosys · State of Mahārāshtra, India
## **Key Responsibilities:** - Own end to end process delivery SLA governance and drive efficiency transformation initiatives - Manage overall COMAG operations intake allocation billing trigger Monitor daily volume cycle time backlog and SLA adherence Drive team performance productivity quality utilization Interface with publishers wholesalers and internal stakeholders for escalations Lead process standardization to reduce dependency on tribal knowledge Identify and implement automation opportunities schedule intake PO master PAN Support transition knowledge transfer and governance reporting BA BS degree or equivalent business experience is preferred 7 10 years experience ideally in a Media or related Industry Knowledge of end to end supply chain distribution lifecycle Strong team leading and motivational skills performance reporting and tracking derive performance improvement ideas Ability to multi task prioritize activities meeting deadlines Good Analytical Aptitude Skills Strong team management delivery leadership Experience in SLA KPI governance Exposure to digital transformation automation initiatives preferred ## **Preferred Skills:** S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM