Assistant Manager – MEP Audit & Facilities Operations
JLL · Gurugram, HR
JLL · Gurugram, HR
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Manager – MEP Audit & Facilities Operations Position Overview We are seeking an experienced Assistant Manager for MEP Audit and Facilities Operations to provide technical leadership, operational excellence, and strategic guidance for critical infrastructure assets. This role requires expertise in mechanical, electrical, and plumbing systems with a strong focus on preventive maintenance, energy auditing, and ensuring 100% uptime for mission-critical facilities. Key Responsibilities Operations & Maintenance Management • Conduct comprehensive MEP audits including thermal imaging of electrical systems, motor loading surveys, and ultrasonic flow testing • Perform power quality and harmonics analysis with recommendations for improvement • Execute chiller performance analysis, air balance monitoring, and AHU performance studies • Conduct electrical safety audits and detailed energy audits • Perform light lux measurements and ultrasonic pipe thickness measurements • Analyze electrical consumption and identify energy optimization opportunities Reporting & Compliance • Develop, implement, and submit MIS reports • Maintain accurate records of all statutory compliances and initiate timely renewals • Track and report all activities, routine works, breakdowns, and preventive/precautionary maintenance jobs • Prepare daily and monthly operational reports • Manage documentation for all equipment maintenance as per Standard Operating Procedures Service Delivery & Customer Management • Monitor Service Request Help Desk operations as per defined SLAs and customer requirements • Conduct quarterly site visits, inspections, and provide improvement recommendations with completion timelines • Manage customer complaint records, tracking, and resolutions • Handle AMCs for critical equipment and spares Team Leadership & Strategy • Provide vision, strategy, and implementation guidance for full scope of facility services • Coordinate with statutory authorities for NOC/compliance requirements • Ensure safety standards compliance for all employees and third-party contractors • Lead events management and operational coordination initiatives • Prepare and manage RCM budgets and work order management Required Qualifications • Diploma/Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field • Professional certifications in Energy Audit, Electrical Safety, or Facilities Management (preferred) Experience • Minimum 10+ years of progressive experience in facilities management, MEP operations, and technical auditing • At least 3-5 years in supervisory/managerial capacity • Proven experience managing critical infrastructure for commercial real estate, data centers, hotels, pharmaceutical facilities, or similar high-uptime environments • Experience with testing and commissioning of HT/LT switchgear and electrical systems Technical Expertise • Deep understanding of HT/LT electrical systems, transformers, DG synchronization, and power distribution • Expertise in HVAC systems including chillers, AHUs, VRV systems, and cooling towers • Proficiency in BMS, fire alarm systems, CCTV, and access control systems • Strong knowledge of electrical safety standards, statutory compliance requirements, and energy management • Experience with technical auditing tools and methodologies (thermal imaging, power quality analyzers, ultrasonic testing equipment) • Familiarity with electrical switchgear from major OEMs (ABB, L&T, Siemens, Schneider) Key Competencies • Strategic thinking and operational planning • Strong analytical and problem-solving abilities • Excellent communication and stakeholder management skills • Team leadership and people management capabilities • Budget management and cost optimization focus • Customer-centric service delivery approach • Attention to detail and quality standards • Ability to work under pressure and manage emergency situations Working Conditions • Full-time position with potential for extended hours based on operational requirements • May require on-call availability for emergency situations • Site visits across multiple locations/facilities as needed • Office-based with significant time spent in technical/plant areas Location: On-site –Gurugram, HR Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! <p style="text