Assistant Manager - Quality

Job description

## **Key Responsibilities:** - Good experience knowledge in Quality management Systems Process Improvement Service Delivery Quality Management Systems - Good working knowledge of Quality Control methodologies - Good working knowledge of Root Cause Analysis RCA Failure Mode Effects Analysis FMEA Lean methodologies - Experience on Quality Assurance practices leading Stable and predictable process performance - Experience in leveraging proven expertise in replicating key best practices and standards realizing cross industry synergies - Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team - Experience in managing transition accounts and driving early stage interventions to ensure Right first time implementation of quality processes - Process Improvement Methodologies Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency with examples walkthroughs - Ability to enhance key metrics by driving focused initiatives by partnering with delivery and client teams leading business benefits - Ability to analyze complex data and share key process and business inferences insights with the leadership team - Ability to project manage complex change initiatives by partnering with clients - Lean and Six Sigma concepts understanding ability to demonstrate quality concepts and leveraging to meet business objectives - Work closely with the Training Team to drive key Knowledge Management initiatives and close loop implementation of training need analysis - Strong communication skills ## **Preferred Skills:** Quality->Quality Operations