Assistant Manager - Quick Commerce (GCPL - Muuchstac Brand)

Job description

**Role & responsibilities** : - Manage end-to-end billing operations for Quick Commerce platforms, ensuring timely and accurate order processing. - Coordinate with Supply Chain, Warehouse, Finance, and partner platform teams to ensure seamless order fulfilment and execution. - Monitor inventory levels and drive optimal product availability across dark stores to minimize stock-outs and maximize service levels. - Create, map, and maintain SKU listings across partner platforms, ensuring accurate product information and catalogue hygiene. - Track, investigate, and resolve operational issues related to orders, replenishment, returns, claims, and billing discrepancies. - Analyze business and operational performance using tools such as GobbleCube, translating data into actionable insights and recommendations. - Prepare and maintain daily, weekly, and monthly MIS reports and dashboards to track key business and operational metrics. - Partner with Key Account Managers to improve fill rates, assortment, sales performance, and overall operational KPIs. - Collaborate with cross-functional teams to execute new product launches, promotional campaigns, pricing updates, and assortment changes across platforms. - Identify and implement process improvements to enhance operational efficiency, customer experience, and business performance. **Good To Have :** Strong working knowledge of Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, IF functions, charts, dashboards.Experience working with analytics platforms such as GobbleCube or similar retail analytics tools. Good understanding of Q-Commerce operations, inventory management, and billing processes