Assistant Vice President - Business Continuity and Cyber Resiliency
EXL · Noida, Uttar Pradesh, India
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EXL · Noida, Uttar Pradesh, India
Cyber Resiliency • Partner with Cyber, Technology, Infrastructure, Application Owners, Cloud, and third parties to define cyber recovery objectives (RTO/RPO), prioritized service recovery, and dependency mapping. • Lead adoption of cyber resiliency practices, immutable and air‑gapped backups, clean‑room recovery, secure identity recovery, and restoration validation. • Ensure cyber crisis response playbooks are fully integrated across Incident Response, Crisis Management, DR, Legal, Compliance, Communications, and Executive leadership. • Drive regular cyber recovery simulations (table‑top and technical); track corrective actions through closure and report readiness to governance forums Business Continuity • Lead implementation, and continuous enhancement of enterprise Business Continuity, Disaster Recovery, and Cyber Resiliency frameworks aligned to ISO 22301 and leading resilience standards • Act as a primary point of contact for client assurance, regulatory reviews, audits, RFPs/RFIs, and resilience capability demonstrations • Drive organization-wide Business Impact Assessments (BIA), risk assessments, and threat modeling to identify critical services, recovery priorities, and systemic vulnerabilities. • Identify and remediate Single Points of Failure (SPOFs) across business processes, technology, people, and third‑party dependencies. Crisis Management • Lead and coordinate large‑scale enterprise crisis response, acting as a core member of the Crisis Management Team during high‑impact events. • Manage crises including cyber incidents, technology outages, infrastructure failures, civil disturbances, natural disasters, and geopolitical disruptions, ensuring controlled escalation and decision-making • Oversee development, testing, and execution of Crisis Management Plans, Emergency Response Plans, and Command Center protocols