Associate Consultant, Contingent Workforce Management (CWM)

Job description

Role & responsibilities KEY ACCOUNTABILITIES • Operational Management: • Oversee and manage all day-to-day operations of the contingent workforce program within the designated location(s) / group(s). • Act as the primary point of contact for contingent workforce program-related issues. • Ensure compliance with local labor laws, regulations, and company policies related to contingent workers. • Performance Monitoring & Achievement: • Develop and implement strategies to improve performance and address any identified gaps. • Maintain high quality standards in all aspects of the contingent workforce program. • Troubleshoot and resolve operational issues in a timely and effective manner. • Program Initiatives & Improvement: • Identify areas for improvement within the contingent workforce program and propose solutions to enhance efficiency, effectiveness, and compliance. • Contribute to the development and implementation of best practices for contingent workforce management. • Stakeholder Management: • Build and maintain strong relationships with internal stakeholders, including resource managers, HR business partners, and procurement teams. • Provide guidance to resource managers on contingent workforce program processes and requirements. • Collaborate with resource managers to understand their talent needs and ensure appropriate use of contingent workers. • Vendor Management: • Partner with vendors to facilitate sourcing of contingent staffing needs. • Collaborate with vendors to ensure a thorough understanding of staffing requirements, enabling effective sourcing of qualified contingent workers and timely, efficient fulfillment. • Verify vendor adherence to program policies • Maintain vendor POC lists • Reporting & Analysis: • Monitor program performance, including KPIs, SLAs, and cost savings. • Analyze data to identify trends and opportunities for improvement. • Present findings and recommendations to program leadership. • Identify and report on cost savings opportunities within the contingent workforce program. • Compliance: • Ensure compliance with all applicable labor laws and regulations related to contingent workers in India. • Ensure compliance with program requirements. MINIMUM QUALIFICATIONS Education: Bachelor's degree preferred