Associate Engagement Manager (Agentic AI solutions)
Quantiphi · Bengaluru, Karnataka, India
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Quantiphi · Bengaluru, Karnataka, India
Role : Associate Engagement Manager Experience Level : 6 to 8 years Location : Bangalore Roles & Responsibilities: Program Governance: • Manage project delivery, the team, customer relations, and deliver project scope successfully with high quality, within approved timelines and budget • Support Project estimation process along with client stakeholders in defining scope, contribute in preparing statement of work including tasks, deliverables, milestones, resources and estimated cost • Accurate tracking of forecasts, resource utilization, budgeting and achievement of planned or better profitability by finding avenues to explore AI tools for enhancing developer Productivity • Identify relevant delivery best practices and imbibe the same in projects • Manage project delivery, team and ensure positive customer relations with consistently high customer satisfaction score • Collaborate with our diverse and global teams to deliver committed results to our clients Technical Governance: • Drive AI-driven engagements, ensuring alignment with business goals, technical feasibility, and governance frameworks. • Good Understanding of LLM lifecycle, RAG and Agentic AI solutions • Develop and lead strategic roadmaps for LLM-based solutions, including RAG (Retrieval-Augmented Generation), Agentic RAG, and Agent-driven workflows. • Manage cross-functional teams, including ML engineers, data scientists, software developers, and consultants to deliver AI solutions. • Drive AI governance strategies, ensuring compliance, fairness, and responsible AI implementation. • Collaborate with client and internal stakeholders to define technical architecture, infrastructure requirements, and optimization techniques • Act as Engineering Managers (Technology consultants) along with the technical leads to develop roadmap for LLMOps or improvements in Agentic workflow lifecycle • Proven technical ability to understand the impact of technical changes, and to articulate high-level technical solutions to address business problems Program Management Skills: • Strong operational and stakeholder management skills. • Project Management ensuring customer success & account growth • Maintaining positive work environment & ensure career growth of the team members • Tight Delivery execution and reporting to management team at client organization and at Quantiphi • Team leading experience and ability & experience to work as a associate project lead • Proven ability to handle multiple projects (Program) efficiently • Ability to run the projects adopting Agile methodology. • Working experience with Project Management Tools such as JIRA • Strong working experience with Google Workspace tools (G-Slides, G-Sheets, G-doc etc) Technical Skills: Must Have: • Understanding of Gen AI and Agentic AI landscape • Working understanding of Cloud - GCP/AWS/Azure • Working Understanding of end-to-end LLM Lifecycle and Agentic Workflows to orchestrate innovative workloads • Understanding of RAG (Retrieval Augmented Generation) systems • Understanding of Prompt Engineering and LLM Fine tuning techniques • Understanding of Agentic Orchestration frameworks such as LangGraph and LangChain Good to have: • Strong experience in managing small to medium scale AI projects leveraging LLMs (e.g., Llama, GPT, Claude, Mistral, Gemini) • Exposure to PEP-8 Python coding guidelines and experience in leading code quality governance • Exposure to Linting Tools such as Sonarcube for governing Static code tool check • Certifications: GCP Generative AI Leader and GCP Cloud Digital Leader Behavioral Skills: • Excellent problem-solving skills, with a demonstrated ability to identify issues and solve them quickly • Excellent Communication, presentation & storytelling skills • Strong conflict resolution skills and organizational skills to be able to coordinate complicated projects even with enabling function teams (IT, Legal etc) • Professional demeanor, ability to interact with and lead diverse teams throughout client and internal Quantiphi and communicate with client project managers, technical leads and senior leadership