Associate Engagement Manager (Agentic AI solutions)

Job description

**Role :** Associate Engagement Manager **Experience Level :** 6 to 8 years **Location :** Bangalore **Roles & Responsibilities:** **Program Governance:** - Manage project delivery, the team, customer relations, and deliver project scope successfully with high quality, within approved timelines and budget - Support Project estimation process along with client stakeholders in defining scope, contribute in preparing statement of work including tasks, deliverables, milestones, resources and estimated cost - Accurate tracking of forecasts, resource utilization, budgeting and achievement of planned or better profitability by finding avenues to explore AI tools for enhancing developer Productivity - Identify relevant delivery best practices and imbibe the same in projects - Manage project delivery, team and ensure positive customer relations with consistently high customer satisfaction score - Collaborate with our diverse and global teams to deliver committed results to our clients **Technical Governance:** - Drive AI-driven engagements, ensuring alignment with business goals, technical feasibility, and governance frameworks. - Good Understanding of LLM lifecycle, RAG and Agentic AI solutions - Develop and lead strategic roadmaps for LLM-based solutions, including RAG (Retrieval-Augmented Generation), Agentic RAG, and Agent-driven workflows. - Manage cross-functional teams, including ML engineers, data scientists, software developers, and consultants to deliver AI solutions. - Drive AI governance strategies, ensuring compliance, fairness, and responsible AI implementation. - Collaborate with client and internal stakeholders to define technical architecture, infrastructure requirements, and optimization techniques - Act as Engineering Managers (Technology consultants) along with the technical leads to develop roadmap for LLMOps or improvements in Agentic workflow lifecycle - Proven technical ability to understand the impact of technical changes, and to articulate high-level technical solutions to address business problems **Program Management Skills:** - Strong operational and stakeholder management skills. - Project Management ensuring customer success & account growth - Maintaining positive work environment & ensure career growth of the team members - Tight Delivery execution and reporting to management team at client organization and at Quantiphi - Team leading experience and ability & experience to work as a associate project lead - Proven ability to handle multiple projects (Program) efficiently - Ability to run the projects adopting Agile methodology. - Working experience with Project Management Tools such as JIRA - Strong working experience with Google Workspace tools (G-Slides, G-Sheets, G-doc etc) **Technical Skills:** **Must Have:** - Understanding of Gen AI and Agentic AI landscape - Working understanding of Cloud - GCP/AWS/Azure - Working Understanding of end-to-end LLM Lifecycle and Agentic Workflows to orchestrate innovative workloads - Understanding of RAG (Retrieval Augmented Generation) systems - Understanding of Prompt Engineering and LLM Fine tuning techniques - Understanding of Agentic Orchestration frameworks such as LangGraph and LangChain **Good to have:** - Strong experience in managing small to medium scale AI projects leveraging LLMs (e.g., Llama, GPT, Claude, Mistral, Gemini) - Exposure to PEP-8 Python coding guidelines and experience in leading code quality governance - Exposure to Linting Tools such as Sonarcube for governing Static code tool check - Certifications: GCP Generative AI Leader and GCP Cloud Digital Leader **Behavioral Skills:** - Excellent problem-solving skills, with a demonstrated ability to identify issues and solve them quickly - Excellent Communication, presentation & storytelling skills - Strong conflict resolution skills and organizational skills to be able to coordinate complicated projects even with enabling function teams (IT, Legal etc) - Professional demeanor, ability to interact with and lead diverse teams throughout client and internal Quantiphi and communicate with client project managers, technical leads and senior leadership