Associate General Manager - Airport Applications -

Job description

******JOB PURPOSE****** We are seeking a skilled, experienced IT Application Associate General Manager with extensive experience in the Development of Mission critical airport specific applications / systems to bring in optimization using cutting edge technology stack. The successful candidate will play a pivotal role in ensuring in technology solutions for seamless operation, integration, and enhancement of critical systems within the airport environment. ****ORGANISATION CHART**** CIO -> VP -> Associate General Manager-Applications ******KEY ACCOUNTABILITIES****** **Accountabilities** **System Development:** - Lead & Drive technology solutions using latest technology stack which will enhance efficiencies and bring in optimizations, operational efficiencies - Collaborate with cross-functional teams to define system requirements, workflows, and integration points across various systems / applications. New Product evaluation, Automation & Technology adoption - Lead technology driven projects to evaluate software products, solutions and cutting-edge technology to enhance consumer experience and provide competitive edge - Study the product / solutions. Prepare detailed evaluation criteria on technological solutions - Ensure seamless data flow and synchronization between these systems to enhance passenger experience. - Evaluate options and present recommendations to IT Leadership team **System Performance and Availability:** - Lead and drive technically to Monitor the performance, scalability & uptime of newly developed or existing enterprise systems - Proactively addressing any technical issues to minimize disruptions. - Implement performance tuning and optimization strategies to ensure smooth operations during peak hours. - Actively participate and lead key technological initiatives during upgrade / migration ****KEY ACCOUNTABILITIES-ADDITIONAL DETAILS**** **Technical Leadership:** - The effectiveness of your leadership, and ability to manage and mitigate technical risks. - Ability to innovate and improve processes that will be a significant factor. - Create technology roadmap for existing & newly developed systems / solutions **Security and Compliance:** - Implement robust security measures and protocols to protect passenger data and ensure compliance with industry regulations and standards. - Conduct regular security assessments and audits for the systems under management. **Project Management:** - Develop and manage Detailed planning of strategically important projects / initiatives - Manage risks and mitigations efficiently throughout project lifecycle ******KEY ACCOUNTABILITIES - Additional Details****** **Key Performance Indicators** **System Design & Development** - Involve in technology & design discussions to provide meaningful solutions, reviews & feedback. - Conduct feasibility study as needed, develop PoC’s document Systems Requirement and prepare detailed system design. - Evaluate final system design in order to identify potential problem areas and make appropriate recommendations to ensure that solution is scalable. - Conducts regular reviews with project stakeholders. - Ensure solutions are deployed as per CISO guidelines and approvals. **Operational Efficiency Improvements:** - Implement technology and process driven operational efficiencies for key business stakeholders - Create automation landscape / platform which can quickly spin-up automation and digitalization across various business functions - Implement Predictive and Prescriptive Analytics to bring in better control in data - Evaluate final system design in order to identify potential problem areas, and make appropriate recommendations to ensure that solution is scalable. ****KEY ACCOUNTABILITIES-ADDITIONAL DETAILS**** **Technical Responsibilities:** - Active involvement and hands on coding & implementation of key modules - Review code thoroughly and recommend best practices - Must have deep knowledge and exposure to public cloud environments such as Azure / AWS / GCS **Security Compliance:** - Percentage of systems compliance with industry security standards and regulations. **Integration:** - Build robust systems integration framework to achieve seamless dataflow between the systems - Use of best & scalable technology stack to achieve uni-directional / bi-directional integrations **Project Timelines:** - Percentage of projects related to system enhancement or integration completed within the defined timelines. - Timely execution of projects with minimal escalations during project implementation phase. **System Performance Metrics:** - Build improved & optimal response times of newly developed systems - Focus on Transaction processing speed and throughput rates of existing / new systems. ****EXTERNAL INTERACTIONS**** Roles of the incumbent need to interact with outside the organization to enable success in day to day work Software / technology partners Communication Technology providers Airport IT Service Vendors & Technology partners ****INTERNAL INTERACTIONS**** Roles the incumbent need to interact with inside the organization to enable success in day-to-day work Airport Operation team Procurement team IT Team ****FINANCIAL DIMENSIONS**** - Achieve a 10% reduction in operational costs attributed to manual interventions. - Achieve 10% reduction in improvement in processing by adopting latest technologies. ******OTHER DIMENSIONS****** - Strong analytical & problem-solving skills, knowledge AI / GenAI solutions would be ideal for this position. - Independent, self-motivated, team player and high willingness to learn and quickly adopt to change ******EDUCATION QUALIFICATIONS****** B.Tech / M.Tech in Computer Science ******RELEVANT EXPERIENCE****** - 12-15 years of hands-on experience in architecting mission critical enterprise solutions, preferably Airport specific systems in a multi-stakeholder ecosystem. - P