Associate

Job description

**Company Description** The Life Insurance Corporation of India (LIC) is a state-owned life insurance company and one of the most prominent financial institutions in the country. Established in 1956, LIC operates as a Government-owned corporation headquartered in Mumbai, Maharashtra. The organization offers a broad portfolio of products, including life and health insurance, pension plans, ULIPs, group schemes, and micro insurance to serve diverse customer needs. With an extensive network of agents, branches, and offices across India and overseas, LIC provides accessible insurance and financial solutions to residents and non-resident individuals. LIC emphasizes long-term customer relationships, trust, and financial security for millions of policyholders. **Role Description** The Associate role at LIC in Ahmedabad is a full-time, on-site position focused on supporting day-to-day operations within the branch or regional office. Responsibilities include assisting in policy servicing, handling customer queries, supporting documentation and data entry, and coordinating with agents and internal teams to ensure timely processing of proposals and claims. The Associate will help maintain accurate records, generate reports, and follow regulatory and organizational guidelines in all interactions. The role also involves contributing to sales support activities, providing information on LIC products, and helping enhance customer satisfaction through professional and courteous service. The position requires consistent collaboration with colleagues, adherence to processes, and a strong focus on quality and efficiency. **Qualifications** - Candidates should possess strong customer service, communication, and interpersonal skills to interact effectively with policyholders, agents, and colleagues. - Candidates should possess basic financial awareness, numerical aptitude, and an understanding of insurance or banking products, with life or health insurance knowledge considered beneficial. - Candidates should possess proficiency in documentation, data entry, and record-keeping, with attention to detail and accuracy in handling policy and claim information. - Candidates should possess computer literacy, including familiarity with office productivity tools (e.g., MS Office) and the ability to learn internal systems and applications. - Candidates should possess problem-solving skills, the ability to follow procedures, and a strong sense of integrity and compliance with regulatory standards. - Relevant experience in insurance, financial services, or customer-facing roles is an advantage; a bachelor’s degree in commerce, business, finance, or a related field is preferred.