Associate specialist-Mid office operations

Job description

**Role & responsibilities** the position To provide a quality and highly efficient support to the Randstad UK business to support with defined Mid Office responsibilities. To forge relationships with all parties, including key internal stakeholders. priorities for the role include: compliance - Responsible for the timely onboarding and clearance of candidates across Randstad UK meeting all legal and client contractual requirements - Monitor and update and report on ongoing compliance for candidates currently engaged in assignment through Randstad UK - Provide updates on candidate clearance pipeline, and ongoing compliance candidates statuses - Communication with candidates through systems and phone to obtain compliance requirements - Building relationships with talents and internal stakeholders, providing an excellent service to all customers - Provide advice and guidance regarding compliance to candidates and internal stakeholders to improve the pace of candidate clearance - Maintain up-to-date knowledge of any legislative and contractual compliance requirements and changes competencies - Excellent voice skills - will require direct contact with talent - Data mindset - manage talent pipeline and clearances through effective use of all available data - Reporting and feedback - utilise available information to provide updates and feedback to the mid office management team and internal stakeholders - Drive and tenacity - driven to achieve deadlines required to clear talents for placement with Randstad UK clients at the appropriate cadences - Target orientation - ability to work to and meet call, activity and clearance targets required for the designated role or specialism