Associate/ Sr. Associate (Bangalore & Chennai)

Job description

**Role & responsibilities:** - Prepare and maintain daily/weekly operational reports and dashboards - Track and monitor fleet metrics, including: - Asset utilization - Asset uptime - Rider allocation efficiency - Rider productivity metrics - Compliance and audit indicators - Strong liaison with ground operations teams and vendors for issue resolution and performance tracking - Conduct on-ground asset audits and compliance checks - Support asset repair and maintenance tracking and follow-ups - Collect rider feedback and escalate operational issues - Assist in rider hiring, onboarding, and verification processes - Gather regional market intelligence on fleet offerings and competitor practices - Support asset documentation and compliance readiness **Required Skills:** Strong MS Excel capability Data-driven working style Structured daily reporting discipline Basic understanding of fleet operations metrics and KRAs Field coordination and follow-up skills Basic knowledge of Electric 2W and Electric 3W vehicles Good communication with ground