Associate / Sr Associate -Shipment Reconciliation
Delhivery · Gurugram, Haryana, India
Delhivery · Gurugram, Haryana, India
**Key Responsibilities:** - Reconciliation of Shipments: Check shipment status, POD remarks and verify documents and evidence shared by the clients and process the claims. - Data Entry and Management: Accurately enter claims data into the Open and CN/COF issued Google sheets and maintain detailed records of all reconciliations. - Discrepancy Resolution: Investigate and resolve clients Shipments Disputes between shipped and received goods. - Compliance and Audits: Ensure all claims settlements records comply with company policies and regulatory requirements. Assist in internal and external audits as needed. - Initiative: Proactive approach to identifying and addressing potential issues before they escalate. **Qualifications:** - **Education:** Bachelors degree in any stream required. - **Experience:** Minimum of 3-4 years of experience in shipment reconciliation, logistics, supply chain management, or a similar role. - **Technical Skills:** Proficiency in MS Office (especially Excel). - **Analytical Skills:** Strong analytical skills with attention to detail. - **Communication Skills:** Excellent verbal and written communication skills. Ability to interact effectively with internal and external stakeholders. - **Organizational Skills:** Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines.