Atlassian Platform Specialist

Job description

Why Join Us? Check Point is looking for an **Atlassian Platform Specialist** Key Responsibilities - Administer and configure Jira Service Management and Jira Software. - Design and maintain projects, workflows, screens, custom fields, permissions, SLAs, request types, forms, and service portals. - Develop and maintain automation rules, dashboards, reports queues, and self-service solutions to improve operational efficiency. - Collaborate with stakeholders across Check Point departments to gather requirements, provide solutions, and ensure alignment with organizational goals - Monitor system performance, manage platform upgrades, and apply best practices for platform reliability and scalability - Create and deploy AI based projects or solutions that enhance business operations, drive innovation, and improve decision making across various domains **Qualifications** - B.Sc. in Industrial Engineering / Information Systems, or a related field. - 6-8 years of hands-on experience administering Jira Service Management in a global company - Experience configuring Jira Service Management projects, request types, SLAs, workflows, and permissions. - Basic understanding of REST APIs, ScriptRunner, and SQL - Ability to manage multiple priorities in a fast-paced environment. - Strong service orientation with excellent written and verbal communication skills, ensuring effective and professional interactions with clients and team members - Proactive team player with excellent interpersonal skills, a detail oriented mindset, and the ability to independently prioritize tasks and drive solutions in a fast-paced environment - Good knowledge of emerging technologies, including AI trends and their potential impact on service management and IT operation - Experience with Atlassian Cloud environments and participation in migration projects from Data Center to Cloud – a significant advantage.