Atlassian Platform Team Leader
Check Point Software · Bangalore Urban, Karnataka, India
Check Point Software · Bangalore Urban, Karnataka, India
Why Join Us? Check Point is looking for an **Atlassian Platform Team Lead** Key Responsibilities - Lead and mentor a team of Atlassian Platform Specialists, providing technical guidance, prioritization, and professional development. - Own the strategy, roadmap, governance, and continuous improvement of Jira Service Management and Jira Software. - Design and oversee complex projects, workflows, screens, custom fields, permissions, SLAs, request types, forms, and service portals. - Drive platform standardization, best practices, and scalable solutions across multiple business functions. - Partner with stakeholders across Check Point departments to understand business needs, define requirements, and deliver impactful solutions aligned with organizational goals. - Oversee platform performance, upgrades, integrations, security, and reliability while ensuring scalability and operational excellence. - Manage and prioritize the team's workload, balancing operational support, strategic initiatives, and continuous improvement projects. **Qualifications** - B.Sc. in Industrial Engineering, Information Systems, or a related field. - 6+ years of hands-on experience administering and designing Jira Service Management environments in a global company. - 2+ years of experience leading teams, technical projects, or enterprise platform initiatives. - Deep expertise in Jira Service Management, Jira Software, workflows, permissions, automations, dashboards, and reporting. - Strong understanding of REST APIs, ScriptRunner, SQL, and platform integrations. - Excellent leadership, stakeholder management, communication, and interpersonal skills. - Strong analytical and problem-solving abilities with a strategic and customer-focused mindset. - Good knowledge of emerging technologies, including AI trends and their potential impact on service management and IT operations. - Experience with Atlassian Cloud environments and participation in migration projects from Data Center to Cloud – a significant advantage.