Audio/Video Engineer

Job description

**Job Title:** Audio/Video Engineer **City:** Mumbai **State/Province:** Maharashtra **Posting Start Date:** 7/20/26 **Wipro Limited (NYSE:** WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. ͏ Audio/Video Engineer. **Job Location:** Mumbai Must have expereince of 1-4 years into Audio/Video. Hands on experience in AV System equipment's Installation, Termination & Configuration Hands on experience in Video Conferencing System Installation and Configuration Hands on experience in validating AV BOQ Knowledge on Extron, Crestron, DMX, Digital Signage, Polycom devices Hands on experience in handling Cisco, Panasonic, and Polycom video conference units across various locations Knowledge in upgrading the firmware of the VC/AV devices Experience in handling VIP VC call for end-to-end user support for both internal as well as external (clients) calls Experience in Service Now ticketing tool i.e. management of ticket/ Incidents/CR’s in provided SLA Able to troubleshoot AV/VC related issues and trying to resolve it in the provided SLA Sound knowledge and Hands-on experience on AV products i.e. Amplifier, Control Processors, Digital Signage, Transmitters/Receivers, Knowledge in protocols like H323, SIP, RTP Experience in managing the virtual events conducted on Webex/MS-Teams/Google meet/Zoom platform ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ **Mandatory Skills:** Audio Video . **Experience:** 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.