Automation Support Staff _DevOps

Job description

Automation Support Staff \\_DevOps This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What you ll do: Responsibilities: • Bachelors degree in Computer Science, Information Systems, or an equivalent technical discipline. • 8+ years of experience working within software engineering or product development teams. • 3+ years of hands-on experience in infrastructure and platform operations, including servers, storage, virtualization, and backup technologies. • Proven experience architecting and delivering multiple (3+) customer engagements involving end-to-end automation of infrastructure and application delivery in on-premises or hybrid cloud environments, leveraging DevOps practices, CI/CD pipelines, and configuration management at enterprise scale. • Demonstrated ability to analyze complex technical challenges in a consulting or customer-facing environment and translate them into practical, scalable solutions. • Experience working in fast-paced, collaborative teams to design and build DevOps-centric platforms and solutions using modern technologies and tools. • Provide engineering-level support for deployed solutions and platforms, ensuring operational stability and continuous improvement. • Strong customer focus with the ability to acknowledge, prioritize, and respond promptly to customer requests, issues, and support inquiries. Technical Skills • Strong experience in configuration management and infrastructure automation using Chef or Ansible. • Experience designing and maintaining reusable automation components such as Cookbooks, Roles, modules, and custom resources. • Proficiency in automation-focused programming and scripting, including Ruby or Python, along with Bash and PowerShell. • Strong knowledge of Kubernetes is mandatory, with hands-on experience deploying, configuring, and operating workloads in production clusters. • Hands-on experience with Helm for packaging, templating, versioning, and managing complex, multi-component Kubernetes applications. • Experience implementing GitOps-based Kubernetes deployments using tools such as Argo CD, including application synchronization, promotion strategies, and drift management. • Defined and owned enterprise container build and release architecture, leveraging Docker to standardize image creation, versioning, promotion, and lifecycle management across environments. • Strong working knowledge of hybrid and multi-cloud platforms, including AWS, Azure, GCP, OpenStack, and VMware. • Experience with automated infrastructure and configuration testing using tools such as InSpec, Serverspec, or equivalent. • Strong experience designing and operating CI/CD pipelines, integrating infrastructure automation and Kubernetes deployments with a focus on scalability, reliability, and security. • Solid understanding of modern Git workflows and collaborative development practices in multi-team environments. Working knowledge of REST APIs and building integrations using programmable interfaces. Business Skills :- • Demonstrate strong written and verbal communication skills. • Eagerness to learn enough about whatever tools or tricks are needed to get the job done. • Interacting and collaborating across different technology teams within HPE. • Passion for and ability to design and support robust build, deployment and configuration management systems. • Must work towards achieving HPE s vision for our customers. • Affinity and a thorough understanding of support processes defined within HPE. • Exhibit Customer First and Customer Last Attitude consistently. • Demonstrate high level of technical communication skills. • Expertise in communicating with customers and intra organization. Takes responsibility for end-to-end problem ownership and its solutions. What you need to bring: • Bachelors degree in Computer Science, Information Systems, or an equivalent technical discipline. • 8+ years of experience working within software engineering or product development teams. Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more} What We Can Offer You: Health Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: F