Bad Debt-Collection Executive

Job description

**Key Responsibilities:** - **Contact Debtors:** Reach out to clients via phone, email, or mail for overdue payments. - **Negotiate & Resolve:** Set up payment plans, settlements, and resolve billing issues or disputes. - **Maintain Records:** Keep accurate, detailed logs of all customer interactions, payments, and account changes. - **Monitor Accounts:** Track customer accounts to prevent delinquency and follow up on commitments. - **Report:** Provide regular updates to management on collection status, activities, and recovery rates. - **Collaborate:** Work with finance and other departments to optimize collection strategies. - **Ensure Compliance:** Adhere to debt collection laws, regulations, and company policies.