Banking Executive

Job description

Key Responsibilities Handle customer queries through Voice / Email / Chat Provide accurate information about products and services Resolve customer complaints in a professional and timely manner Maintain a positive and customer-friendly attitude Update customer details and interaction records in the system Escalate complex issues to the concerned department when required Ensure high levels of customer satisfaction and service quality 🔹 Required Skills Excellent communication skills (English Hindi) Good listening and problem-solving ability Basic computer knowledge and typing skills Ability to work in a team environment Customer-focused and result-oriented approach 🔹 Eligibility Criteria Minimum HSC Passed Graduates preferred Freshers are welcome Experienced candidates will get preference 🔹 Salary \& Benefits 💰 Attractive Salary Package 🎁 Performance Incentives 📈 Career Growth Opportunities 🏥 PF / ESIC / Medical Benefits (if applicable) 🚖 Transport Facility / Pick \& Drop (if applicable) 🎓 Training Provided for Freshers 🔹 Shift Details ⏰ Day / Rotational Shift 📅 6 Days Working 🌴 1 Weekly Off ✨ Why Join Us? ✔ Friendly Work Environment ✔ Immediate Joining Opportunity ✔ Easy Selection Process ✔ Growth in the BPO \& Customer Service Industry ✔ Supportive Team and Professional Training