BPM Sr. Consultant

Job description

**Role: Pega CDH – Senior Decisioning Architect** - 8-10 years of experience in Pega and 6 - 8 years of experience in Pega CDH - The candidates will act as a CDH SME for Pega Platform perspective preferably in banking and financial services. - Pega CSSA Certification and Pega Decisioning Consultant - Experience in Pega CDH 8.X or higher versions,NBAD framework - Proven track record of delivering hyper-personalized solutions using NBA strategies across inbound and outbound channels in both batch and real-time mode - Hands-on experience with Pega CDH components like ADM, DSM, Value Finder, Customer Profiler, etc. - Proficiency in SQL, JSON, real-time decisioning, and object-oriented programming principles. - Translate business requirements into decisioning logic, including Next-Best-Action (NBA) strategies, engagement policies, and offer flows. - Design and configure core decisioning logic using Pega CDH, including rules, propositions, treatments, and decision data flows. - Develop Pega CDH features in Agile environments. - Provide pos-implementation support and resolve production defects. - Monitor application performance to ensure scalability and efficiency. - Mentor and lead a team of Pega NBA Designers or developers. - Perform tasks such as proposition builds, customer data flow updates, and interaction updates. - Good understanding and experience in Digital applications, and Business Functions - Strong analytical skills with the ability to summarize data into actionable insights. - Excellent communication skills to interact with both technical and non-technical stakeholders. - Designing in alignment with Clients Business objective **Good To Have Skills** - 1:1 Operation Manager - Knowledge in externalisation of Cassandra , KAFKA, Elastic search - Familiarity with DevOps practices such as CI/CD pipelines for deployment automation.