Branch Manager - Agency - Mayur Vihar (Delhi Metro)
Aditya Birla Capital · Delhi, Delhi, India
Aditya Birla Capital · Delhi, Delhi, India
**Job Purpose** - To increase customer profitability through effective cross sales and up sell framework - Continuous Process refinement for enhanced marketing ROI - Manage a team of 45 sales managers and skip level team of around 50 Direct Sales Executives - Bring in best practices to offer excellent experience while on boarding customers and generate more leads through servicing - Maximize sales productivity of the team and achieve sales targets - Provide field support to direct reports by joining them on calls and providing coaching and feedback based on performance - To emphasize on talent retention and managing attrition - To maintain high morale and engagement levels of the teams by providing constructive feedback and fostering right environment. - Adhere to a proper business work ethic and create a similar expectation of direct reports/peers - Ensure high quality and high persistency of business generated to support long-term profitability of the company