Branch Manager - Commercial

Job description

**JOB DESCRIPTION** **Job Title : Branch Manager** **Department : Commercial** **Reporting : Area General Manager** **Role Summary:** Responsible for overseeing branch activities, meeting vessel allocation targets, and ensuring adherence to company procedures. **Core Responsibilities:** - Taking care of all Branch related activities - Meeting the vessel allocation on each trade, Sales calls /Visits sending reports as per the KPIs set - Monitoring each activity and taking care with the best inputs available. - Maintain good culture and image of CMA CGM with best customer satisfaction and CMA CGM service procedures. - Ensure adherence of CMA CGM Procedures - Sending Branch weekly and other required reports time to time - Attending management meeting, commercial etc. with the thorough knowledge of the data and market inputs available - Keep close contact with the market and explore new business opportunities for the organization. - Team management which includes proper work allocation, team building, guidance to team etc. - Ensure Team is well equipped with Systems knowledge and resourced with right size of Manpower. - Perform Sales Visits / Calls as per agreed with Zonal AGM / Commercial Director. 10 Sales Visits - /Week for Outside Sales profile or 15 Calls / Week for Inside Sales profile. **Key Performance Indicators:** - Branch Management to ensure customer Satisfaction and CMA India Management Key - Meeting Sales / Commercial KPIs as set by the organization - Ensure Commercial viability of Branch as per CMA CGM criterions. - Maintaining good image and culture of the organization - Sending all branch and commercial related reports with the best inputs within timelines - Attending Branch and Commercial related meetings - Meeting Commercial Budget Trade Wise / Service wise - Good team management **Qualifications and Skill Sets:** - Graduate with very good management skills - Strong communication skills and computer skills - Expertise in team management - Good Knowledge about the local market, competition information and Sales skills. - Sincere, honest, dedicated and a team worker. - 4 5 years of experience in similar capacity in the same area.